Testing Center Exams

To schedule an exam please proceed to your Test Sponsor's Webassessor portal. 

Testing Center Exam Instructions (Onsite)

Taking an exam can be a new, exciting yet anxious experience.   We want you to feel relaxed and comfortable when visiting a Kryterion Testing Center so we’ve provided the following overview on what to expect and you move through the process:



You will register for your exam through your Test Sponsor’s Webassessor portal.  During this process you will select your desired exam, choose Onsite delivery, and select a Testing Center, date and time for your testing session.



You will receive an email confirming your scheduled testing date, time and Kryterion Testing Center location along with a Test Taker Authorization Code.  This code is required to launch your exam at the Testing Center.



Two forms of identification are required at the Testing Center, which will be verified and recorded.  You will also need to provide the Test Taker Authorization Code from your Confirmation email.  The Kryterion Certified Proctor (KCP) will provide you with documentation about preparing for your test session while your workstation is prepared in the testing room.



DO NOT bring personal items with you to the testing center.  Kryterion, Inc., Test Sponsors and Kryterion Testing Center locations are not responsible for lost or stolen items.  You will be asked to place any personal items in a cabinet, locker or compartment prior to entering the testing areas.  Personal items include but are not limited to bags, purses, keys, wallets, hats, briefcases, books, cell phones, calculators, portable electronic devices, watches and any weapons or firearms.  Test Sponsor approved testing aids will be permitted.



At the end of your testing session you will be prompted to notify the proctor that you have completed the test.  The KCP will submit your exam and complete check-out process.



Each Test Sponsor determines how and when Test Takers will receive their test results.  Some results are delivered immediately on-screen after submission while others may be sent via email or postal mail.  Results will not be printed by the Testing Center.



If you need to make any changes to your scheduled exam, please log in to your Webassessor™ account and click the Reschedule or Cancellation button next to your scheduled exam or contact your Test Sponsor directly.  There may be a reschedule or cancellation fee applied if you are trying to reschedule your exam within 72 hours or your scheduled start time.


frequently asked questions

Ensuring you the best possible testing experience.

You will need to navigate to the URL Corresponding to your test sponsor. If you have questions regarding the process, you may contact the Kryterion Testing Network (KTN) Team. They are available Monday through Friday from 7:00 am to 4:00 pm (PDT) and can be reached by phone at 1-800-403-6199 (U.S.) / +001-602-281-3591 (International) or by email at ktnsupport@kryteriononline.com.

If your Test Sponsor allows it, you may reschedule or cancel an exam sitting directly through your Webassessor portal. Additional fees may apply.

DO NOT bring personal items to the testing center.   Kryterion, Inc., Test Sponsors, and Kryterion Testing Center locations are not responsible for lost or stolen property.  All personal belongings, except your identification, will be stored and not accessible during the test session.

The Kryterion Testing Network is required to abide by federal and local laws that require reasonable accommodations for an individual with a disability in job-related test situations (i.e. The American Disabilities Act). If you have a special need, please contact your Test Sponsor. You may be required to submit a form that identifies your limitations and the supportive resource you are requesting.

Contact Us

If you are taking your exam in one of our Kryterion Testing Centers, you can reach the Kryterion Testing Network Team at 1.800.403.6199 (U.S.) or +1.602.281.3591 (International).

Download Test Taker Guide

You can reach the Kryterion Testing Network Team by email at ktnsupport@kryteriononline.com.

Use Our Web Form

We want you to have the best possible experience when you settle in to take your exam. If you have questions about your exam experience, use our convenient web form below.

Testing Center Support